The price is on the page
Every plan, every price and the overage rate are published. What you see before you buy is what you pay.
About
About SMSWell
An SMS platform built for health companies, with the price on the page and a person behind every reply.
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Why we built it
Health companies text all day, and much of it happens in the wrong places. A home care scheduler fills a call-off from her own phone. A pharmacy sends refill notices through a system where replies go nowhere. A clinic sends reminders from a free app number that patients don't recognize, so they don't answer.
The tools on offer split two ways. General texting platforms treat health as one industry tab, and some charge extra for a BAA or won't say whether they sign one. Health suites are built around a clinic's phones and patients, and they price per user or after a demo. Neither fits a pharmacy group, a staffing agency or a senior living community that texts patients, families and staff from one account.
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What SMSWell does
SMSWell is an all-in-one SMS platform for health companies of any size. It sends campaigns, reminders and recurring texts from your own numbers, shows what was delivered, clicked and answered, and puts every reply in one shared inbox where teammates take their own conversations.
AI drafts replies, summarizes long threads and sorts the inbox, because that saves typing and reading. A person sends every reply, because that person knows the patient, the resident or the caregiver on the other end.
It's software and nothing else. It doesn't give medical advice, take payments or connect to your EHR. Contacts come in by CSV or by hand.
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Why the price is on the page
Buyers of texting tools tend to describe the same surprises: per seat charges as teams grow, add-on fees, prices that rise without notice and billing that goes on after a cancellation.
So SMSWell publishes the whole price. Starter is $149, Growth is $349 and Scale is $799 a month for the whole account, each with unlimited users and contacts, no setup fee and $0.04 for each text over the allowance. Enterprise, for larger volumes, is priced by usage. Tell us which plan fits, and you can cancel any month.
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Built for the people sending the texts
Read job postings for the people who do this work, like home care scheduling coordinators and patient coordinators, and the duties overlap: confirm appointments, follow up on the unconfirmed, cover same-day call-offs, keep clients and families informed. SMSWell is built around that list.
The person using it usually has a phone ringing and someone waiting. So the inbox shows what's urgent first, long threads come with a summary, and a draft is ready when they get there.
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What we hold to
A person sends every reply
AI drafts, summarizes and sorts. Nothing reaches a patient, client or employee until someone on your team presses send.
Your numbers, not ours
People reply to a number they know, so every text goes out from your company's own numbers.
Consent kept by the software
Opt-ins, STOP replies and quiet hours live in SMSWell, so nobody on your team has to remember them.
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Pick a plan and start texting
Every price is on the site, with unlimited users and contacts and a signed BAA on every plan.
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