Pricing
SMSWell is the all-in-one SMS platform for health companies, from one clinic to multi-site pharmacy, home health and DME groups. Every plan includes unlimited users and contacts, analytics, automations, the AI inbox and a signed BAA.
For a single site or team sending campaigns and one-to-one texts from one number.
$149 a month
For teams that run recurring sends across several numbers, sites or departments.
$349 a month
For multi-site organizations that need up to 10 numbers, admin roles and an audit log.
$799 a month
For organizations sending more than 25,000 texts a month or needing more than 10 numbers.
Usage based billed by volume
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$0
Texts you send and replies you receive both count toward the allowance, so this estimate adds one reply for every four texts you send.
Scroll sideways to compare every plan.
| Feature | Starter$149 a month | Growth$349 a month | Scale$799 a month | EnterpriseUsage based billed by volume |
|---|---|---|---|---|
| Price per month | $149 | $349 | $799 | Usage based |
| Texts a month | 2,000 | 8,000 | 25,000 | More than 25,000 |
| Sending numbers | 1 | 3 | 10 | More than 10 |
| Users and contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Campaigns, analytics and automations | Yes | Yes | Yes | Yes |
| Shared inbox with AI drafts | Yes | Yes | Yes | Yes |
| Consent records, STOP and a signed BAA | Yes | Yes | Yes | Yes |
| Scheduled and recurring sends | No | Yes | Yes | Yes |
| Routing, assigned segments, template library | No | Yes | Yes | Yes |
| Audit log export, admin roles, priority onboarding | No | No | Yes | Yes |
Many general texting apps charge per user and either charge extra for a BAA or don't sign one. SMSWell is built for health companies: a signed BAA on every plan, a consent record for each contact, automatic STOP, quiet hours and AI drafts a person sends, with unlimited users.
Each text past your monthly allowance costs $0.04 and shows up on that month's bill. If you go over most months, the next plan up may cost less.
Cancel in any month from your account or by email. Service runs to the end of the billing month you already paid for, then stops, and there are no partial refunds. There's no annual term.
No. Every plan includes unlimited users and unlimited contacts. Adding a scheduler, a pharmacist or a whole new team costs nothing.
Starter has 1 sending number, Growth has 3 and Scale has 10. Past 10 numbers or 25,000 texts a month, Enterprise is priced by usage, so talk to us about your volume.
No. A signed BAA comes with every plan, including Starter at $149.