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Notes on texting for health companies
Plain writing on health text messages, company numbers and the BAA, for the teams who send them.
5 min read
The BAA with your texting vendor, explained
What a Business Associate Agreement asks of a texting vendor, what it leaves with your company, and the questions worth asking a vendor first.
5 min read
Personal phones are the weak spot in health company texting
Staff texting patients, clients and caregivers from their own phones solves today's problem and creates the ones you find months later. A shared company number fixes them.
5 min read
What should a health text message say?
How to write reminders, refill notices, shift requests and family updates that people answer, without leaving anything private on a lock screen.